Last updated 2026-10-26
Email rallor.app@outlook.com with any question, problem, or idea. Include the email or sign-in method you use with Rallor so we can find your account. We usually reply within two business days.
Check your spam or junk folder, and make sure the email address is spelled correctly. You can ask for a new code after a short wait. Each code works once and expires after an hour.
Subscriptions are handled by Apple. Open iOS Settings → your name → Subscriptions → Rallor to change plans or cancel. Cancel at least 24 hours before a trial or period ends to avoid the next charge. For refunds, visit reportaproblem.apple.com.
If you subscribed and Rallor still asks you to pay, sign in with the same account you used before and tap Restore purchases on the plan screen.
Go to Profile → Settings → Delete account. This removes your account and learning data. It does not cancel an App Store subscription, so cancel that in iOS Settings first.
Read how we handle your information in the Privacy Policy, and the rules for using Rallor in the Terms of Use. Both are also in the app under Profile → Privacy & Terms.